REFUND POLICY

Refund Policy

This Refund Policy explains how DD Academy handles fee cancellation and refund requests for classroom coaching, counselling, learning support and related academic services.

Last updated: May 31, 2026

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For policy questions, admissions support or fee-related clarification, contact DD Academy directly.

Section 01

General Policy

Fees paid for confirmed admissions, registration, study materials, tests, counselling or completed classes are generally non-refundable unless a specific written exception is provided by DD Academy.

Any refund eligibility depends on the course type, batch start date, services already provided and the payment terms communicated at admission.

Section 02

Before Batch Commencement

If a student withdraws before the batch starts, DD Academy may review the request and approve a partial refund after deducting applicable registration, processing, counselling, material or administrative charges.

Section 03

After Classes Begin

Once classes, mentoring, tests or course access have started, fees are not normally refundable. Missed classes, change of mind, relocation or exam preference changes do not automatically qualify for a refund.

Section 04

Duplicate or Incorrect Payment

Verified duplicate payments or incorrect excess payments will be refunded to the original payment method or adjusted against fees after verification.

Section 05

How to Request a Refund

Refund requests must be sent to ddacademy.chennai@gmail.com with the student name, registered phone number, course name, payment proof and reason for cancellation.

Approved refunds may take 7 to 15 working days after verification, depending on bank or payment provider processing timelines.

Questions about this policy?

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